Return and Refund Policy

Return or Refund & Cancellation Policy – Amazing Shop

This Return & Refund Policy explains how returns, refunds, and cancellations are processed on Amazing Shop. By placing an order on our platform, you agree to the terms mentioned below.

1. Return Eligibility – Within 5 Days of Delivery

You may return a product within 5 days after it has been delivered.

To request a return, go to the Order Section and submit a Return Request.

Before submitting the return request, it is mandatory to upload the original photo of the product that you received.

Return requests submitted without proper image proof will not be accepted.

2. Return & Refund Processing Timeline

Once the return request is submitted with valid images, our team will review it.

The product return will be processed within 48 hours after submitting the request.

After the returned product is received and verified, the refund will be processed.

The refund will be sent to your original payment source within 7 business days.

If  he original payment method cannot accept the refund, we may request alternative bank or UPI details.

3. Cancellation Policy – For Prepaid Orders

If a customer places a prepaid order and cancels it immediately, the refund will be processed within 24 hours.

Refunds for prepaid cancellations will be credited to the same payment source used during checkout.

4. Policy Misuse

Return or cancellation requests may be rejected if misuse, fraud, or policy violations are detected.

5. Policy Changes

We may modify this Return & Refund Policy at any time without prior notice. Updated versions will be posted on our website/app.

6. Contact Us

For any questions, please contact:

📧 Email: amazingshop.help@gmail.com

📱 WhatsApp: +917057600076